FAQ for Tours
Please read through the FAQ and book your tour at the bottom of the page. Please make sure to set yourself a reminder for your tour and/or call us to cancel your tour if something comes up. Tours help us bring in revenue to run the facility so when your tour is a no call/no show and we are unable to fill that spot, it directly impacts us. Thank you!
As of 9/28/2022, all guests will be required to disinfect their shoes prior to entering the GSEH. This is to ensure that avian influenza is not passed to our resident birds as cases of avian influenza were reported in Oklahoma on 9/23/2022. Due to the life requirements of avian influenza, this policy will stay in effect until summer.
- When are tours offered?
Guided tours are currently being booked by appointment only for Saturdays and Sundays at 2:00 with a maximum of 10 people.
Large groups (such as school groups with no more than 30) can book on Thursdays. We only run one tour per day but the time can be somewhat flexible to accommodate school schedules. For these large groups, we ask that you stay at your bus/vehicles on your arrival and tour guides will meet you in the parking lot where the group will be divided into smaller groups for the tour. We would really appreciate it if large groups were already divided into groups of no more than 10 people and the members of your group know which group they are in.
- Can I do a tour on days other than weekends or Thursday? Can we do a different time than is offered? Can we bring more than 30 people?
No. It is very difficult for us to provide tours that are not on our assigned tour days or at different times. We are a working facility. Non-tour days and times are fully devoted to eagle care and facility maintenance. Therefore, we do not book tours other than what is described on this page. Also, due to staffing and the comfort of the birds, we do not accept tours that have more than 30 people. These 30 people will be divided into the three groups of ten, each with a single tour guide.
- How do I book a tour.
Tours scheduled for the weekends can book their tour using the online form below. Thursday tours need to call the office 405-334-7471.
- When should I book my tour?
We recommend that you book your tour as soon as you are interested in a particular date! Thursdays book up quickly at the start of each semester and during nice weather. The weekend tours book up quickly as well especially during nice weather. Please be aware that drop in and last minute scheduled tours are difficult to accommodate for as we do not always have enough staff members present to provide a tour.
- When is the best time of year to see the birds?
The best time to plan your visit is spring-mid summer and fall-early winter. We stop offering afternoon tours once the heat is a consistent 95 degrees and do not provide tours if the temperature is below 40 degrees. In the winter, we install winterizing panels on the enclosures to keep the wind off the birds and the workers. Unfortunately, these panels do limit the viewing of the birds. However, these decisions have been made to ensure the eagles are kept in good health and well-being.
- Do tours get to handle/touch the birds?
No, due to permitting requirements, as well as the well-being of our birds, no birds are ever able to be handled by the public.
- What do tours cost?
Tours are always free, but we appreciate it if you make a donation or stop by our gift shop!
- There is only a small number in our group/I am by myself. Can I still do a tour?
Of course! We will be more than happy to schedule you on a weekend.
- I do not want a guided tour. I just want to walk around. Is that an option?
No, we are a sanctuary and therefore do not allow people to give self-guided tours or walk around our facility without a staff member at any time. This includes before and after a tour is given.
- Will the GSEH ever cancel a tour?
Unfortunately, at times it may be necessary for us to cancel a tour the day it is booked. As tours are conducted outside, rain or unexpected cold/warm fronts that drastically change the weather may make us call and reschedule. We may also have to cancel a tour if we get a call to rescue an injured eagle. We always call a few hours in advance to give you as much notice as possible.
Tours may also be cancelled due to changes in Iowa Tribe of Oklahoma Covid protocols. The GSEH has the right to cancel a tour at any time.
- What time should I arrive for my tour?
Please arrive for your tour no more than 5-10 minutes early. As we are a working facility and do not have staff dedicated to tours, we must make sure all of our duties such as giving medication, caring for critically injured eagles, and feeding our resident population of birds is done on time. We will not be able to let you on the grounds if you arrive earlier than your tour is scheduled.
12. What do the colors on the calendar mean? Why can’t I click on a certain day?
Days that are red are completely booked up and therefore not available. If a day is showing as yellow, there are pending tour requests that need to be approved by aviary management. Monday-Fridays are not available. The online calendar is only available for one month out from the current date (i.e. If it is May 5th you can only book through June 5th).
13. Do I need to provide all of the information in the form?
Yes, the system requires a phone number and email to work properly. Please provide a VALID phone number and VALID email address so you can receive all necessary information for your tour. If an issue arises, we may ask for your confirmation email so please have it available. If you did not receive a confirmation email, your tour is not booked.